News and Stuff

We’ll keep you updated. Good, bad, and ugly.

Aug

Ready for iOS 11? Check your compatibility now.

Now that we have a date for the release of the new iPhone it is time to get prepared. Historically, Apple announces a new iPhone handset, sets a date for the release, and announces the update to iOS 11 on the date it will be available to download on to your current iPhone.

 

With the update to iOS 11, Apple is ending support for 32-bit software and devices–in other words, out of date apps and hardware. What does this mean for you? It means it’s time to check compatibility!

 

Start with your hardware.

 

iPod touch
First on the chopping block is the iPod touch. Apple has eliminated support for all iPod touches except for the current (6th generation) iPod touch. There is a chance they might quietly release a new iPod touch, but considering they just discontinued the iPod Shuffle and Nano and they will be providing new details on the HomePod, we suspect it is unlikely they will there will be any discussion around iPods on the 12th.

 

iPads
All the iPads just saw an update a couple months ago so we’re not going to see anything new, but we do know which iPads will not support iOS 11. All iPads before the iPad Air (the first Air edition) and the first iPad Mini are not supported. In reality, that’s only one iPad, the 4th generation iPad. All other unsupported devices were eliminated in previous iOS updates, most when we upgraded to iOS 10 last year. So if you have an iPad and it’s running iOS 10, you’re probably good.

 

iPhones
September 12th is all about iPhones so while there is a bit of guessing as to what’s coming out, we do know what will not be supported. Everything released before and up to the iPhone 4S already lost support at the iOS 10 upgrade. Any iPhone 5 and newer is capable of running iOS 10.  (THIS IS CONFUSING HERE. DOES IOS 10 MEAN IT HAS SUPPORT OR DOESN’T?)

 

With devices running iOS 11, it gets a bit trickier. Apple has dropped support for the iPhone 5 and the iPhone 5C. However, the iPhone 5S and iPhone SE will support being upgraded to iOS 11. Additionally, everything iPhone 6 and newer is supported.

 

Here’s a listing of everything we know is supported at the time of this post. DOES THE TIME OF THE POST MEAN PRE UPDATE OR POST UPDATE ANNOUNCEMENT? I’D SPECIFICALLY RELATE THE LIST TO THE ANNOUNCEMENT, NOT YOUR POST.

 

iPhone

  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s
  • iPhone 6s Plus
  • iPhone 6
  • iPhone 6 Plus
  • iPhone SE
  • iPhone 5s

 

iPad

  • 12.9-inch iPad Pro (first-generation)
  • 12.9-inch iPad Pro (second-generation)
  • 9.7-inch iPad Pro
  • 10.5-inch iPad Pro
  • iPad (fifth-generation)
  • iPad Air 2
  • iPad Air
  • iPad mini 4
  • iPad mini 3
  • iPad mini 2

 

iPod touch

  • iPod touch (6th generation)

 

Now for Apps.

Apple migrated from a 32-bit processor to a 64-bit processor with the iPhone 5S (the reason the iPhone 5 and iPhone 5C lose iOS 11 support is because they feature 32-bit processors). iOS 11 will no longer support 32-bit software. At all. If you try to launch a 32-bit program on your iOS device running iOS 11, you will get a message saying, “The developer of this app needs to update it to work with iOS 11.”

 

This shouldn’t be much of a problem. For a while now, Apple has been pushing all developers to upgrade their software to 64-bit and after WWDC they started requiring all App Store submissions to be 64-bit. Because Apple has been pushing this for a while, there are very few apps that are not 64-bit compatible.

 

Since we’re only a few weeks away from iOS 11, you should check to make sure your mission critical software will work with the update. This way you can look for alternative software or plan on not upgrading your iPhone to iOS 11.

 

To check your iOS device for incompatible software Open your Settings app, this follow these menus: General > About > Applications. If you have any incompatible apps they will be at listed on that page.

 

Incompatible iOS 11 Apps

 

There are tons of apps on our phone and there were only two out of date, a kids game and the depreciated Google Youtube uploader app, both of which we deleted. If you find software that is incompatible, there’s a good chance it’s pretty old and there are alternatives in the App Store you could find or its been gathering digital dust on your phone for a while and you can go ahead and delete it.

 

We hope that helps. As always if you have any questions, don’t hesitate to reach out. We don’t just fix broken phones, we’ve got a trained staff available to upgrade your devices, clear out compatible apps, and help you find alternatives to older, non-compatible apps.

May

New iPhone update can help you sleep like a baby.

We all know that checking our iPhone late at night can interrupt our sleep—and it’s not just the stress of that latest email chain. It’s the blue light from the screen itself messing with our circadian rhythms, making it tough to get a good night’s sleep.

 

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Apple’s latest iOS update helps solve that problem. By tapping into the clock and the GPS on your iPhone or iPad, your device will automatically shift from blue light to a warm glow come sunset. By the time you’re ready for bed, your circadian rhythms should be yawning right along with you.

 

To turn it on, simply go to Settings/Display & Brightness/Night Shift. You also need to make sure both Location Services and Setting Time Zone is enabled. Once that’s done, you’re golden.

Feb

A message from Tim Cook about privacy

February 16, 2016
A Message to Our Customers

The United States government has demanded that Apple take an unprecedented step which threatens the security of our customers. We oppose this order, which has implications far beyond the legal case at hand.

 

This moment calls for public discussion, and we want our customers and people around the country to understand what is at stake.

 

Answers to your questions about privacy and security

 

The Need for Encryption

 

Smartphones, led by iPhone, have become an essential part of our lives. People use them to store an incredible amount of personal information, from our private conversations to our photos, our music, our notes, our calendars and contacts, our financial information and health data, even where we have been and where we are going.

 

All that information needs to be protected from hackers and criminals who want to access it, steal it, and use it without our knowledge or permission. Customers expect Apple and other technology companies to do everything in our power to protect their personal information, and at Apple we are deeply committed to safeguarding their data.

 

Compromising the security of our personal information can ultimately put our personal safety at risk. That is why encryption has become so important to all of us.

 

For many years, we have used encryption to protect our customers’ personal data because we believe it’s the only way to keep their information safe. We have even put that data out of our own reach, because we believe the contents of your iPhone are none of our business.

 

The San Bernardino Case

 

We were shocked and outraged by the deadly act of terrorism in San Bernardino last December. We mourn the loss of life and want justice for all those whose lives were affected. The FBI asked us for help in the days following the attack, and we have worked hard to support the government’s efforts to solve this horrible crime. We have no sympathy for terrorists.

 

When the FBI has requested data that’s in our possession, we have provided it. Apple complies with valid subpoenas and search warrants, as we have in the San Bernardino case. We have also made Apple engineers available to advise the FBI, and we’ve offered our best ideas on a number of investigative options at their disposal.

 

We have great respect for the professionals at the FBI, and we believe their intentions are good. Up to this point, we have done everything that is both within our power and within the law to help them. But now the U.S. government has asked us for something we simply do not have, and something we consider too dangerous to create. They have asked us to build a backdoor to the iPhone.

 

Specifically, the FBI wants us to make a new version of the iPhone operating system, circumventing several important security features, and install it on an iPhone recovered during the investigation. In the wrong hands, this software — which does not exist today — would have the potential to unlock any iPhone in someone’s physical possession.

 

The FBI may use different words to describe this tool, but make no mistake: Building a version of iOS that bypasses security in this way would undeniably create a backdoor. And while the government may argue that its use would be limited to this case, there is no way to guarantee such control.

 

The Threat to Data Security

 

Some would argue that building a backdoor for just one iPhone is a simple, clean-cut solution. But it ignores both the basics of digital security and the significance of what the government is demanding in this case.

 

In today’s digital world, the “key” to an encrypted system is a piece of information that unlocks the data, and it is only as secure as the protections around it. Once the information is known, or a way to bypass the code is revealed, the encryption can be defeated by anyone with that knowledge.

 

The government suggests this tool could only be used once, on one phone. But that’s simply not true. Once created, the technique could be used over and over again, on any number of devices. In the physical world, it would be the equivalent of a master key, capable of opening hundreds of millions of locks — from restaurants and banks to stores and homes. No reasonable person would find that acceptable.

 

The government is asking Apple to hack our own users and undermine decades of security advancements that protect our customers — including tens of millions of American citizens — from sophisticated hackers and cybercriminals. The same engineers who built strong encryption into the iPhone to protect our users would, ironically, be ordered to weaken those protections and make our users less safe.

 

We can find no precedent for an American company being forced to expose its customers to a greater risk of attack. For years, cryptologists and national security experts have been warning against weakening encryption. Doing so would hurt only the well-meaning and law-abiding citizens who rely on companies like Apple to protect their data. Criminals and bad actors will still encrypt, using tools that are readily available to them.

 
A Dangerous Precedent

 

Rather than asking for legislative action through Congress, the FBI is proposing an unprecedented use of the All Writs Act of 1789 to justify an expansion of its authority.
The government would have us remove security features and add new capabilities to the operating system, allowing a passcode to be input electronically. This would make it easier to unlock an iPhone by “brute force,” trying thousands or millions of combinations with the speed of a modern computer.

 

The implications of the government’s demands are chilling. If the government can use the All Writs Act to make it easier to unlock your iPhone, it would have the power to reach into anyone’s device to capture their data. The government could extend this breach of privacy and demand that Apple build surveillance software to intercept your messages, access your health records or financial data, track your location, or even access your phone’s microphone or camera without your knowledge.

 

Opposing this order is not something we take lightly. We feel we must speak up in the face of what we see as an overreach by the U.S. government.

 

We are challenging the FBI’s demands with the deepest respect for American democracy and a love of our country. We believe it would be in the best interest of everyone to step back and consider the implications.

 

While we believe the FBI’s intentions are good, it would be wrong for the government to force us to build a backdoor into our products. And ultimately, we fear that this demand would undermine the very freedoms and liberty our government is meant to protect.
Tim Cook

 

In the meantime, we are very aware that many of you may have fairly run-of-the-mill questions about your iPhone.  Fortunately, the techs at Gravity are prepared for the worst and can have your iPhone up and running in no time, whether it’s in or out of warranty. So stop by Gravity in downtown Columbia for this and all your iPhone service needs.

Feb

What was so great about 1970 anyway?

So, we should say right off the bat, don’t do this.

 

iphone-hoax

 

We know the rainbow logo has a great vintage look but really, what else is there to like about 1970? Nixon is president, the Ford Pinto is introduced, the Beatles breakup, and Jimi Hendrix dies.  Oh, and Kent State.
 

So stop and think before you decide to take your iPhone back in time to revisit those wonder years. You’ll thank us later because this is the quickest and easiest way to turn your phone into a brick.
 

Fortunately, the techs at Gravity are prepared for the worst and can have your iPhone up and running in no time, whether it’s in or out of warranty. So stop by Gravity in downtown Columbia for this and all your iPhone service needs.

Jan

Worst Passwords of 2015

So, SplashData has released its Worst Passwords of 2015 list. On the downside, “123456” and “password” still top the list. On the upside, Star Wars is certainly a hit.

 

TeamsID-IG-Worst-Password-V3

 

Speaking of passwords, if you’ve forgotten yours and have been frantically typing in the birthdays of your children, the techs at Gravity are standing by. They can have your iPhone, iPad, or laptop up and running in no time, whether it’s in or out of warranty. So stop by Gravity in downtown Columbia for this and all your Mac service needs.

Jan

Help Celebrate our Grand Opening!

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When we opened our doors last July, we knew there was a need for an Apple authorized service provider here in mid-Missouri so we focused all our efforts on getting up and running. Now that we’re cruising along, we think it’s time for a celebration!
 

Come join us and the Columbia Chamber of Commerce for a ribbon cutting/grand opening/party where we thank everyone for their support. Enjoy snacks courtesy of the Columbia Area Career Center Culinary Arts Program, take a tour of the space, and pick up some swag.
 
When: Thursday, January 28 @ 4:00 pm
 

Where: 810 E. Walnut, Columbia
 

Need more details? Find them here.

Oct

Don’t think different, think same.

With all the buzz about the new Steve Jobs movie coming to the big screen, we need to take moment to remember all the other tech visionaries of the era—like Michael Dell.

Does anyone miss those thick laptops with the fans in the the back?

If you need help with your laptop—regardless of age—the techs at Gravity are standing by.  So stop by Gravity in downtown Columbia for this and all your Mac service needs.

Aug

Accio Video

Any fan of Harry Potter knows that wizarding newspapers, unlike muggle ones, feature moving photos. Now the tech world is finally catching up to the magical one.

Facebook has just introduced a 7 second looping video option for your
Facebook profile picture. This comes right on the heels of Snapchat adding a similar feature.

Facebook is slowly rolling out the new feature so the best way to tell if you’ve been switched over is to check your profile on the mobile app—and yes, right now it’s only available on iOS.

If you have the new version, you’ll notice your profile photo is centered right on the page. You’ll also notice a flashing camera/video icon on your photo. Simply press that icon for the magic to happen. You only have 7 seconds so unless you’re a wizard at documentary shorts, we recommend you shoot and edit offline and then upload your video.

And as quick as you can say Accio Video, you’re a wizard Harry.

Aug

Open Sesame

Because we spend a lot of time helping people with their computers, phones, or tablets we also end up spending a lot of time helping people remember their passwords. Whether it’s Apple, Google, Facebook, or simply your 4-digit iPhone passcode we’ve come to the conclusion that everyone would benefit from a primer on passwords.

We all know that passwords should be changed frequently, that you should use different passwords for different services, and that passwords should never be your birthday or the names of your children.

Of course, all those rules make it much more likely that you’ll forget your password.

Some of the best advice comes from tech columnist Farhad Manjoo.
Learn more here.

A good password is difficult to guess and easy to remember.

According to Manjoo, the first step is to create a memorable phrase that contains some numbers and capital letters, such as:

I was in the 84 graduating class at the University of Missouri.

Then, simply turn that phrase into an acronym:

[email protected]

And there you have it—a password with the requisite letters, numbers, and symbols that will be very easy for you to remember.